Patient Care Coordinator

Professional Physical Therapy; Brookline (MA); Sur place; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Monthly performance bonus

Medical insurance

Dental insurance

Vision insurance

STD/LTD

Hospitalization insurance

Accident insurance

Life insurance

401k with employer match

Employee assistance program

Employee discounts

Employee referral program

Paid time off

Résumé du poste

Professional Physical Therapy in Brookline, MA is seeking a Patient Care Coordinator to be the welcoming first point of contact for patients and to ensure a smooth, friendly, and efficient experience. You will handle check-ins, scheduling, payments, and inquiries with attention to accuracy and professionalism.

The role requires strong communication skills, the ability to multitask in a fast-paced healthcare setting, and comfort with using computer systems to manage patient records and billing.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsabilités

• Greet and check in patients, ensuring accurate and complete patient information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
• Collect and update patient information.
• Assist with administrative tasks such data entry and maintaining patient records.

Connaissances

Interpersonal communication

Customer service

Administrative support

Multitasking

Attention to detail

Computer skills

Formation

High school diploma or equivalent

Outils

Computer skills

Description du poste

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Compensation: $18-$21 per hour, based on experience and qualifications

Responsibilities:

• Greet and check in patients, ensuring accurate and complete patient information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
• Collect and update patient information.
• Assist with administrative tasks such data entry and maintaining patient records.

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

• Monthly performance bonus
• Medical, dental, vision insurance
• STD/LTD
• Hospitalization insurance
• Accident insurance
• Life insurance
• 401k with employer match
• Employee assistance program
• Employee discounts
• Employee referral program
• Paid time off (PTO)