Patient Care Coordinator - Front Desk (Mon-Fri)

Keplr Vision; Munster (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

PTO

401k + match

Job summary

Gailmard Eye Center in Munster, Indiana is seeking a Patient Care Coordinator I to be the friendly heartbeat of our front desk. You’ll welcome patients, manage check-ins and check-outs, and ensure a warm, stress-free visit from start to finish.

This hourly role offers $14–$20, benefits, and Monday–Friday hours with no weekend shifts. Healthcare or optical customer service is a plus, and strong communication and organization will help you thrive in our caring, team-focused practice.

Qualifications

• 1+ year of customer service experience (healthcare or optical experience is a bonus).
• Excellent communication skills and a friendly, professional demeanor.
• Comfortable with computers and quick to learn new systems.
• A team player with strong organizational skills.

Responsibilities

• Be the welcoming voice on the phone, helping patients with scheduling and questions.
• Greet and check in patients with professionalism and warmth.
• Keep front desk operations running smoothly and efficiently.
• Support patient flow with multitasking and time management.

Skills

Customer service

Communication skills

Computer literacy

Team player

Job description

Gailmard Eye Center in Munster, Indiana is seeking a Patient Care Coordinator I to be the friendly heartbeat of our front desk. You’ll welcome patients, manage check-ins and check-outs, and ensure a warm, stress-free visit from start to finish.

This hourly role offers $14–$20, benefits, and Monday–Friday hours with no weekend shifts. Healthcare or optical customer service is a plus, and strong communication and organization will help you thrive in our caring, team-focused practice.