Patient Care Concierge — Front Desk & EMR Pro

Providence; Medford (OR); On-site; USD 29,000 - 44,000; Full time

Job summary

Providence is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering excellent service and coordinating between patients and providers throughout the administrative flow. The role requires handling front and back office duties with increasing independence to support smooth clinic operations.

Join Providence Medical Group South and contribute to a culture focused on patient-centered care, diversity, and mutual respect, with a strong benefits

Qualifications

• 1 year - Experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Serve as first point of contact for patients and visitors, in person or by phone.
• Act as liaison between patients and providers throughout administrative flow.
• Perform front and back office duties with increasing independence.

Skills

Customer service

Tools

EMR experience

Job description

Providence is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering excellent service and coordinating between patients and providers throughout the administrative flow. The role requires handling front and back office duties with increasing independence to support smooth clinic operations.

Join Providence Medical Group South and contribute to a culture focused on patient-centered care, diversity, and mutual respect, with a strong benefits