Patient Experience Coordinator

Providence; Central Point (OR); On-site; USD 29,000 - 44,000; Full time

Job summary

Providence Central Point Medical Group is seeking a Patient Care Coordinator to deliver excellent customer service to patients and visitors, on-site or by phone, while coordinating administrative steps between patients and providers.

The role supports routine front and back-office tasks with growing independence, ensuring a smooth patient experience and operational excellence for Providence patients and families in Central Point.

Qualifications

• 1 year experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Serve as the first point of contact for patients and visitors, in person or by phone.
• Perform core front and back office duties with increasing independence and proficiency.
• Act as a liaison between patients and providers to streamline administrative flow.

Skills

Customer service

EMR experience

Healthcare settings

Job description

Providence Central Point Medical Group is seeking a Patient Care Coordinator to deliver excellent customer service to patients and visitors, on-site or by phone, while coordinating administrative steps between patients and providers.

The role supports routine front and back-office tasks with growing independence, ensuring a smooth patient experience and operational excellence for Providence patients and families in Central Point.