Patient Care Coordinator & Front Desk Liaison

Concord Hospital; Laconia (NH); On-site; USD 25,000 - 36,000; Full time

Job summary

Concord Hospital is seeking a Health Unit Coordinator (HUC) to provide clerical and patient customer service support as part of the patient care team. The HUC connects providers, staff and departments via fax, phone, and computers under the daily shift supervisor.

Responsibilities include coordinating patient information flow, completing order entry, and preparing charts according to HIMS specifications. Equal opportunity employer; high school diploma or GED required.

Qualifications

• High school diploma or GED required.
• No certification required.
• Strong communication and multitasking abilities.
• Preceptor responsibilities for new employees.

Responsibilities

• Coordinates patient and information flow at the desk area with clinical staff, patients/families, and other departments.
• Completes order entry, coordinates computer downtime, and updates patient information in the system.
• Handles incoming and outgoing communications for the department.
• Prepares and dispositions charts according to HIMS specifications.
• Acts as a preceptor for new employees.

Skills

Time management

Customer service

Education

High school diploma or GED

Job description

Concord Hospital is seeking a Health Unit Coordinator (HUC) to provide clerical and patient customer service support as part of the patient care team. The HUC connects providers, staff and departments via fax, phone, and computers under the daily shift supervisor.

Responsibilities include coordinating patient information flow, completing order entry, and preparing charts according to HIMS specifications. Equal opportunity employer; high school diploma or GED required.