Healthcare Desk & Patient Care Coordinator

Concord Hospital Health System; Franklin (NH); On-site; USD 42,000 - 52,000; Full time

Job summary

Concord Hospital Health System is seeking a Health Unit Coordinator to provide clerical and patient customer service support within the patient care team. The HUC will act as a hub connecting providers, staff and departments via phone, fax and computer systems.

The role reports to the shift supervisor and unit resource person, performing tasks such as order entry coordination, office communications, chart preparation, and ensuring supplies and equipment are ready for daily operations.

Qualifications

• High school diploma or GED required.
• No prior experience required.
• Strong communication and time-management skills.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments.
• Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer.
• Handles incoming and outgoing communication for the department.
• Prepares and dispositions charts according to HIMS specifications.
• Maintains departmental supplies and ensures functioning equipment are available for use in the department.
• Demonstrates effective time management skills.
• Serves as a preceptor for new employees.
• Performs job specific requirements and other duties as assigned.

Skills

Multitasking

Clerical skills

Customer service

Education

High school diploma

Job description

Concord Hospital Health System is seeking a Health Unit Coordinator to provide clerical and patient customer service support within the patient care team. The HUC will act as a hub connecting providers, staff and departments via phone, fax and computer systems.

The role reports to the shift supervisor and unit resource person, performing tasks such as order entry coordination, office communications, chart preparation, and ensuring supplies and equipment are ready for daily operations.