Patient Care Coordinator: Front Desk Impact & Growth

Drayer Physical Therapy Institute; Grove City (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

3 weeks PTO

401K + company match

Job summary

Drayer Physical Therapy Institute in Grove City, OH, is seeking a Patient Care Coordinator to join our team. This entry-level office role helps maintain a pleasant, efficient daily clinic operation and delivers excellent customer service.

The PCC-I will learn new systems, assist with patient intake, verify insurance, schedule visits, collect payments, and support the Clinic Director to help growth and a positive patient experience.

Qualifications

• Entry-level office role maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Make all welcome calls.
• Monitor and influence arrival rate through creation of a great customer experience.
• Manage schedule efficiently.
• Manage document routing.
• Manage personal overtime.
• Manage non-clinical documentation.
• Manage deposits.
• Monitor clinic inventory.

Skills

Customer service

Multitasking

Communication

Education

High School Diploma or equivalent

Tools

Scheduling software

Insurance verification software

CRM/Practice management software

Job description

Drayer Physical Therapy Institute in Grove City, OH, is seeking a Patient Care Coordinator to join our team. This entry-level office role helps maintain a pleasant, efficient daily clinic operation and delivers excellent customer service.

The PCC-I will learn new systems, assist with patient intake, verify insurance, schedule visits, collect payments, and support the Clinic Director to help growth and a positive patient experience.