Patient Care Coordinator - Front Desk & Clinic Support

Silversmith Capital Partners; Fort Oglethorpe (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Upperline Health is seeking a Patient Care Coordinator to support physicians in delivering care at the Fort Ogelthorpe, GA clinic. You will perform medical front desk duties, greet patients, collect information, and ensure smooth check-in for timely appointments.

The role requires strong communication, empathy, and teamwork, with a focus on patient-centered service and confidentiality. This full-time position offers a collaborative environment and dedicated support from regional and corporate

Qualifications

• Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service.
• Medical billing and coding experience is highly preferred
• Experience working in an EMR, Athenahealth is preferred
• Must be an effective communicator with excellent grammar and interpersonal skills
• Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
• Demonstrated experience as a motivated and dedicated team member with a stable work history
• Thrives in a fast-paced collaborative environment
• Reliable transportation and the ability to pass a drug test and a background check is required

Responsibilities

• Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
• Assist patients with scheduling appointments
• Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
• Retrieve and file patient records as needed
• Collect payment from patients
• Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
• Responsible for office supply inventory, including checking, ordering and stocking supplies
• Protect patient rights by maintaining confidentiality of patient records
• Contribute to team effort by assisting with additional duties and when support is requested

Skills

Customer service

Communication skills

Team player

Empathy

Tools

Athenahealth

Job description

Upperline Health is seeking a Patient Care Coordinator to support physicians in delivering care at the Fort Ogelthorpe, GA clinic. You will perform medical front desk duties, greet patients, collect information, and ensure smooth check-in for timely appointments.

The role requires strong communication, empathy, and teamwork, with a focus on patient-centered service and confidentiality. This full-time position offers a collaborative environment and dedicated support from regional and corporate