Patient Care Concierge & Front Desk Specialist

Upperline Health Inc; Myrtle Beach (SC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Monthly team bonus based on clinic KPI

Medical, dental & vision

401K

PTO

Parental leave

Weekday clinic hours

Job summary

Upperline Health is seeking a Patient Care Coordinator to support physicians in delivering complex health services in the clinic setting. This role is based in Myrtle Beach and focuses on front desk receptionist duties, patient check-in, and ensuring timely appointments.

The ideal candidate will have experience in a healthcare setting, strong communication, and a patient-first attitude. This full-time position offers competitive compensation, benefits, and a collaborative team environment.

Qualifications

• Experience as a front-office receptionist or assisting in a healthcare clinic or customer service.
• Experience in a podiatric or orthopedic practice preferred.
• Medical billing and coding experience highly preferred.
• Experience using EMR systems; Athenahealth preferred.
• Strong communication, grammar, and interpersonal skills.
• Empathetic, professional demeanor and teamwork.
• Stable work history and ability to work in a fast-paced environment.
• Reliable transportation and ability to pass a background check.

Responsibilities

• Greet patients and perform front desk receptionist duties.
• Assist patients with scheduling appointments.
• Maintain on-time appointment schedules and notify physicians of arrivals.
• Retrieve and file patient records as needed.
• Collect payments from patients.
• Maintain accurate patient records and scan documents into EMR.
• Manage office supply inventory and ordering.
• Protect patient rights and confidentiality.
• Support team with additional duties as needed.

Skills

Front desk receptionist

Customer service

Communication

Team player

Tools

Athenahealth

Job description

Upperline Health is seeking a Patient Care Coordinator to support physicians in delivering complex health services in the clinic setting. This role is based in Myrtle Beach and focuses on front desk receptionist duties, patient check-in, and ensuring timely appointments.

The ideal candidate will have experience in a healthcare setting, strong communication, and a patient-first attitude. This full-time position offers competitive compensation, benefits, and a collaborative team environment.