Neurology Patient Care Concierge — Frontline Support

Providence; Medford (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Providence Medical Group South in Medford, Oregon, is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering welcoming service by phone or in person. You will liaison between patients and providers and handle front- and back-office duties with growing independence.

Join Providence to contribute to a patient-focused experience, support routine healthcare services, and help maintain smooth clinic operations in a compassionate, team-driven

Qualifications

• 1 year of experience in a medical/healthcare setting.
• Excellent customer service skills in a fast-paced environment with discretion for confidential data.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Serve as the first point of contact for patients and visitors in person or by phone.
• Act as a liaison between patients and providers throughout administrative flow.
• Perform core front- and back-office duties with increasing independence.
• Support routine healthcare services to help maintain smooth clinic operations.

Skills

Customer service

Communication

Tools

EMR experience

Job description

Providence Medical Group South in Medford, Oregon, is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering welcoming service by phone or in person. You will liaison between patients and providers and handle front- and back-office duties with growing independence.

Join Providence to contribute to a patient-focused experience, support routine healthcare services, and help maintain smooth clinic operations in a compassionate, team-driven