Patient Care Coordinator: Front Desk & Care Flow

AEG Vision; Melbourne (FL); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision seeks a Patient Care Coordinator to manage front desk operations, patient flow, and schedule optimization on-site in Melbourne, FL. You will coordinate across the care team, verify insurance, enter data in EMR, and support billing and reminders to reduce no-shows.

The role requires strong organizational, communication, and interpersonal skills, plus the ability to multi-task in a fast-paced environment while maintaining confidentiality and delivering patient-centered service.

Qualifications

• High school diploma or equivalent required.
• Strong organizational skills with attention to detail and multitasking abilities.
• Excellent verbal and written communication with patient-centered service mindset.
• Ability to work collaboratively across teams in a fast-paced environment.

Responsibilities

• Greet patients and serve as the primary contact for patient interactions.
• Answer calls, respond to inquiries, and manage emails professionally.
• Schedule patient appointments and support provider schedule optimization.
• Verify insurance eligibility and enter data accurately in EMR.
• Explain coverage and patient financial responsibilities.

Skills

Organizational skills

Communication skills

Interpersonal skills

Team collaboration

Problem solving

Education

High school diploma or equivalent

Tools

EMR systems

Job description

AEG Vision seeks a Patient Care Coordinator to manage front desk operations, patient flow, and schedule optimization on-site in Melbourne, FL. You will coordinate across the care team, verify insurance, enter data in EMR, and support billing and reminders to reduce no-shows.

The role requires strong organizational, communication, and interpersonal skills, plus the ability to multi-task in a fast-paced environment while maintaining confidentiality and delivering patient-centered service.