Patient Care Liaison: Healthcare Admin & Patient Support

DMC Primary Care; Derry (NH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Competitive pay

Health, dental, vision benefits

401k

Job summary

DMC Primary Care in Derry, NH is hiring a full-time Patient Care Liaison to support our healthcare delivery team with high-quality administrative tasks. The role involves multi-tasking in a busy medical office, coordinating appointments, relaying lab results, and assisting with referrals and intake under supervision of a licensed provider.

Ideal candidates have 1 year of medical office experience and knowledge of medical terminology, with a positive, service-oriented attitude and strong

Qualifications

• One year of experience in an administrative or clinical position in a medical office preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Monitor and sort EMR messages to ensure timely completion according to DMC policies.
• Relay results to patients including labs, imaging, and other testing.
• Help patients obtain referrals and refills as clinically indicated.
• Enter imaging and lab orders under direction of a licensed medical provider.
• Coordinate scheduling of appointments at DMC and with specialists/outside facilities.
• Communicate with patients via all platforms per patient preference.
• Document patient communications with professional etiquette and accuracy.
• Maintain proficiency in Allscripts EMR system and clinic workflow.

Skills

Administrative experience

Medical terminology

Allscripts EMR familiarity

Education

High school diploma or equivalent

Tools

EMR software

Job description

DMC Primary Care in Derry, NH is hiring a full-time Patient Care Liaison to support our healthcare delivery team with high-quality administrative tasks. The role involves multi-tasking in a busy medical office, coordinating appointments, relaying lab results, and assisting with referrals and intake under supervision of a licensed provider.

Ideal candidates have 1 year of medical office experience and knowledge of medical terminology, with a positive, service-oriented attitude and strong