Patient Care Coordinator — Elevate Scheduling & Care

AEG Vision; Cambridge (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision in Cambridge, MA is seeking a Patient Care Coordinator to oversee front desk operations and support patient flow. You will coordinate scheduling, verify demographics and insurance, and ensure accurate data entry in the EMR system.

A patient-centered service mindset and strong communication are essential to keep visits smooth and efficient. You'll join a team that values collaboration, leadership development, and continuous learning, while maintaining confidentiality and high-quality

Qualifications

• Greet patients and serve as the primary contact for patient interactions.
• Answer calls, respond to inquiries, and manage emails professionally.
• Schedule appointments and support provider schedule optimization.
• Verify insurance eligibility and patient demographics in EMR.

Responsibilities

• Greet patients, customers, and vendors in a friendly, professional manner; primary contact for patient interactions.
• Answer telephone calls, respond to inquiries, and manage email or digital communications promptly.
• Schedule patient appointments while supporting provider schedule optimization and adjust as needed.

Skills

Strong organizational skills

Strong communication skills

Strong interpersonal skills

Ability to manage multiple priorities

Ability to learn EMR

Education

High school diploma or equivalent

Tools

EMR software

Job description

AEG Vision in Cambridge, MA is seeking a Patient Care Coordinator to oversee front desk operations and support patient flow. You will coordinate scheduling, verify demographics and insurance, and ensure accurate data entry in the EMR system.

A patient-centered service mindset and strong communication are essential to keep visits smooth and efficient. You'll join a team that values collaboration, leadership development, and continuous learning, while maintaining confidentiality and high-quality