Patient Care Coordinator — Elevate Patient Experience

STAR Physical Therapy; Alamo (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus Rewards Program

Health Savings Accounts

Paid Time Off

401(k) matching

Gym Membership Discounts

Employee Assistance Program

Job summary

STAR Physical Therapy is seeking a Patient Care Coordinator to support front-desk operations and patient care. You will be the voice and face of STAR, delivering friendly customer service, processing administrative tasks, and coordinating with patients, providers, and insurers.

The role requires a High School diploma and 1+ year medical office receptionist experience, proficiency with Microsoft Office, familiarity with EMR software (Raintree a plus), and strong communication skills.

Qualifications

• Education — High School Diploma or equivalent.
• Experience — 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization
• Excellent Communication skills both verbal & written.

Responsibilities

• The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care.
• As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR!
• Maintain pleasant and consistent flow in daily clinic operations by providing excellent customer service and effective communication with staff, physicians, patients, and insurance companies.

Skills

Communication

Medical Insurance Verification & Auth

Patient care coordination

Education

High School Diploma or equivalent

Tools

Microsoft Office

Electronic Medical Record software

Raintree

Job description

STAR Physical Therapy is seeking a Patient Care Coordinator to support front-desk operations and patient care. You will be the voice and face of STAR, delivering friendly customer service, processing administrative tasks, and coordinating with patients, providers, and insurers.

The role requires a High School diploma and 1+ year medical office receptionist experience, proficiency with Microsoft Office, familiarity with EMR software (Raintree a plus), and strong communication skills.