Patient Care Coordinator

Usphysicaltherapy2; Alamo (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid time off

Holidays

Job summary

Usphysicaltherapy2 is seeking a Patient Care Coordinator to support healthcare delivery through friendly customer service and essential administrative tasks. You will be the first point of contact for patients, presenting the voice and face of STAR.

The role requires maintaining smooth daily clinic operations and effective communication with staff, physicians, patients, and insurance providers. The position emphasizes teamwork, attention to detail, and the ability to manage reception and

Qualifications

• High School Diploma or equivalent.
• 1+ years medical office receptionist experience.
• Proficient with Microsoft Office and familiarity with EMR software; Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization.
• Excellent verbal and written communication.

Responsibilities

• Facilitates the delivery of health care through customer service and administrative tasks.
• Acts as the first point of contact for patients and customers; the voice and face of STAR.
• Maintains pleasant flow in daily clinic operations and communicates with staff, physicians, patients, and insurers.
• Keeps treatment, reception, and storage areas orderly.

Skills

Customer service

Communication skills

Office coordination

Multi-tasking

Education

High School Diploma

Tools

Microsoft Office

EMR software

Raintree

Job description

The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR!

Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas.

Requirements

• Education -- High School Diploma or equivalent.
• Experience -- 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization
• Excellent Communication skills both verbal & written.
• Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level

Benefits Package includes:

• Bonus Rewards Program
• Medical, Dental, Vision and Basic Life/AD&D Insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Generous Paid Time Off
• 6 paid holidays
• 401(k) matching
• Supplemental Life, Short- & Long-Term Disability Insurance
• Health & Wellness Program
• Gym Membership Discounts
• Employee Assistance Program
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog

Investment from a company that wants you to succeed and thrive!