Patient Care Coordinator: Elevate Front Desk & Patient Experience

Specialty1 Partners; Bryn Mawr (PA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

BCBS Medical & Dental insurance

VSP Vision Coverage

Complimentary Life Insurance Policy (1

Short-term & Long-Term Disability

Pet Insurance Coverage

401(k) plan w/match

Identity Theft Protection

Legal Services Package

Hospital/Accident/Critical Care

Paid Time Off

Job summary

Bozentka OMFS - Bryn Mawr is seeking a Patient Care Coordinator to join our busy specialty practice. You will handle front desk duties, patient data, calls, emails, and general office coordination to ensure excellent patient experiences.

We value strong communication, organization, and a team-oriented approach. Physical tasks include sitting/standing for extended periods and assisting patients in chairs as needed.

Qualifications

• At least 1+ years of experience as a front office representative.
• Familiarity with office machines (fax, printer, etc.).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• A high school diploma.
• Desires to help patients.
• Must be able to sit and stand for extended periods.
• Must be able to operate standard office equipment.
• Must be able to assist patients safely in and out of chairs or treatment areas.
• Must be able to maintain clinical positioning for extended periods.
• Must be able to work around medical equipment and instruments.
• Must be able to adhere to OSHA and infection control standards.
• Must be able to perform repetitive hand and wrist movements.
• Must be able to respond quickly in emergency situations.

Responsibilities

• Welcoming patients to the dental office.
• Maintaining accurate patient records.
• Answering all incoming calls and redirecting them or keeping messages.
• Check, sort and forward emails.
• Keep updated records and files.
• Keep front desk tidy and presentable with all necessary material.
• Facilitate/coordinate other office responsibilities as needed.

Skills

Front desk experience

Communication skills

Organizational skills

Multi-tasking

Problem solving

Office machines

Patient service

Adaptability

Emergency response

Education

High school diploma

Tools

Office equipment (fax, printer)

Job description

Bozentka OMFS - Bryn Mawr is seeking a Patient Care Coordinator to join our busy specialty practice. You will handle front desk duties, patient data, calls, emails, and general office coordination to ensure excellent patient experiences.

We value strong communication, organization, and a team-oriented approach. Physical tasks include sitting/standing for extended periods and assisting patients in chairs as needed.