Patient Experience Lead for Dental Office

Specialty1 Partners; Pennsylvania; Hybride; USD 42 000 - 48 000; Plein temps

Avantages offerts par ce poste

BCBS Medical & Dental insurance

Vision Coverage

Complimentary Life Insurance Policy (y

Short-term & Long-Term Disability

Pet Insurance Coverage

401(k) plan w/match options

Identity Theft Protection

Legal Services Package

Hospital/Accident/Critical Care

Paid Time Off

Résumé du poste

Specialty1 Partners is seeking a Patient Care Coordinator at Bozentka OMFS - Bryn Mawr to manage front desk duties and administrative tasks, creating a welcoming first impression and ensuring accurate records and smooth communications. The ideal candidate is organized, personable, and capable of handling multiple tasks in a busy specialty dental office.

You will support the team by answering calls, managing emails, and keeping both patient records and the front desk organized, while adhering to

Qualifications

• 1+ year of experience as a front office representative
• Familiarity with office machines (fax, printer)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Desires to help your patients
• Must be able to sit and stand for extended periods
• Must be able to operate standard office equipment
• Must be able to assist patients safely in and out of chairs or treatment areas
• Must be able to maintain clinical positioning for extended periods
• Must be able to work around medical equipment and instruments
• Must be able to adhere to OSHA and infection control standards
• Must be able to perform repetitive hand and wrist movements
• Must be able to respond quickly in emergency situations

Responsabilités

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed

Connaissances

Communication skills

People skills

Multitasking

Organization

Problem-solving

Formation

High school diploma

Outils

Office machines (fax, printer)

Description du poste

Specialty1 Partners is seeking a Patient Care Coordinator at Bozentka OMFS - Bryn Mawr to manage front desk duties and administrative tasks, creating a welcoming first impression and ensuring accurate records and smooth communications. The ideal candidate is organized, personable, and capable of handling multiple tasks in a busy specialty dental office.

You will support the team by answering calls, managing emails, and keeping both patient records and the front desk organized, while adhering to