Patient Care Coordinator - Dental Office Ops & Scheduling

Affordable Care, LLC; North Saint Paul (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Training provided

Medical and dental insurance

Vision insurance

401(k)

Paid holidays

Job summary

Affordable Dentures & Implants is seeking an experienced Dental Front Office Coordinator to be the first point of contact for patients. You will support dentists, dental assistants, and the laboratory team while delivering an exceptional patient experience.

You will manage check-ins, scheduling, insurance verification, treatment plan explanations, and billing tasks in a fast-paced dental practice. Strong customer service and HIPAA-compliant record keeping are essential.

Qualifications

• High school diploma or equivalent required.
• Experience in a dental office or healthcare setting preferred.
• Bilingual candidates encouraged to apply.

Responsibilities

• Welcome patients and provide a warm, professional first impression.
• Manage patient check-in/out, scheduling, confirmations, and recalls.
• Verify dental insurance benefits, eligibility, and pre-authorizations when applicable.
• Prepare and review dental treatment plans with patients.
• Explain treatment recommendations and financing options.
• Collect co-pays and payments while maintaining accurate records.
• Maintain accounts receivable and assist with patient billing and collections.
• Answer multi-line phones and respond to patient questions.
• Maintain electronic dental records and HIPAA-compliant documentation.
• Coordinate communication between patients, dentists, and staff.
• Support daily office operations for efficient patient flow.

Skills

Front office coordination

Patient scheduling

Insurance verification

Billing and collections

HIPAA documentation

Electronic health records

Multitasking in fast-paced environment

Customer service

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Open Dental

Curve Dental

Job description

Affordable Dentures & Implants is seeking an experienced Dental Front Office Coordinator to be the first point of contact for patients. You will support dentists, dental assistants, and the laboratory team while delivering an exceptional patient experience.

You will manage check-ins, scheduling, insurance verification, treatment plan explanations, and billing tasks in a fast-paced dental practice. Strong customer service and HIPAA-compliant record keeping are essential.