Dental Patient Care Coordinator Scheduling & Insurance

Affordable Care, LLC

Akron (OH)

On-site

USD 32,000 - 52,000

Full time

9 days ago

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Affordable Dentures & Implants in Akron is seeking a Dental Front Office Coordinator to be the first point of contact for patients. You will manage scheduling, verify insurance, review treatment plans, and communicate financing options while supporting dentists, assistants, and the lab team.

Ideal candidates bring dental office experience, strong customer service, and proficiency with dental software; bilingual applicants are encouraged.

Qualifications

Experience in a dental office or healthcare setting.
Familiarity with dental insurance verification and predeterminations.
Experience discussing treatment estimates and financing with patients.
Knowledge of dental practice management software (Dentrix preferred).
Strong customer service, communication, and problem-solving skills.

Responsibilities

Welcome patients with a warm, professional first impression.
Manage check-in/check-out, scheduling, confirmations, and recalls.
Verify dental insurance benefits, eligibility, and pre-authorizations.
Prepare and review treatment plans with patients.
Explain treatment options and estimated patient financial responsibility.
Collect co-pays and payments; maintain accurate financial records.
Maintain accounts receivable and assist with patient billing and collections.
Answer multi-line phones and respond to questions on appointments, insurance, and payments.
Maintain electronic dental records (EHR/EMR) and HIPAA-compliant documentation.
Coordinate communication between patients, dentists, assistants, and lab staff.
Support daily office operations to ensure efficient patient flow.