Dental Front Office: Patient Care & Scheduling Pro

Affordable Care, LLC; Fort Wayne (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Group medical and dental insurance

Vision insurance

Life insurance

Flexible spending

401(k)

9 paid holidays off

10 days of vacation

5 additional PTO days

Hospital indemnity

Accident insurance

Critical illness insurance options

Job summary

Affordable Dentures & Implants is seeking an experienced Dental Front Office Coordinator, Dental Receptionist, Treatment Coordinator, or Patient Care Coordinator to be the first contact for our patients. You will support dentists, dental assistants, and on-site laboratory staff while delivering an exceptional patient experience.

If you enjoy building relationships, coordinating care, and thriving in a fast-paced dental office, we'd love to hear from you.

Qualifications

• High school diploma or equivalent.
• Experience in a dental office preferred.
• Knowledge of dental insurance verification and predeterminations.
• Experience with dental practice management software such as Dentrix, Eaglesoft, Open Dental or Curve Dental.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Welcome patients with a warm, professional first impression.
• Manage check-in/out, scheduling, confirmations, and recalls.
• Verify dental insurance benefits, eligibility and pre-authorizations.
• Prepare and review dental treatment plans with patients.
• Explain treatment recommendations and patient financial responsibility.
• Collect co-pays and payments, maintaining accurate records.
• Maintain accounts receivable and assist with billing.
• Answer multi-line phones and respond to questions on appointments and payments.
• Maintain electronic dental records and HIPAA-compliant documentation.
• Coordinate communication between patients, dentists, and staff.
• Support daily office operations for efficient patient flow.

Skills

Customer service

Communication

Problem-solving

Multitasking

Detail-oriented

Education

High school diploma

Dental office experience

Tools

Dentrix

Eaglesoft

Open Dental

Curve Dental

Job description

Affordable Dentures & Implants is seeking an experienced Dental Front Office Coordinator, Dental Receptionist, Treatment Coordinator, or Patient Care Coordinator to be the first contact for our patients. You will support dentists, dental assistants, and on-site laboratory staff while delivering an exceptional patient experience.

If you enjoy building relationships, coordinating care, and thriving in a fast-paced dental office, we'd love to hear from you.