Patient Care Coordinator — Compassionate Clinic Admin

Schuster Physical Therapy; Hickory (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401K with company matching

Paid holidays

Paid time off

Company-paid employee life insurance

Voluntary life insurance options

Short and long-term disability options

Employee assistance program (including

Job summary

Schuster Physical Therapy in Hickory, NC is seeking a full-time Patient Care Coordinator to support daily administrative tasks, scheduling, insurance verification, and patient communications. You will input pre-authorizations, verify benefits, collect payments, and help coordinate referrals within our outpatient private practice.

The role emphasizes a joyful, team-oriented environment with strong HIPAA compliance and attention to detail.

Qualifications

• Naturally joyful demeanor required.
• Builds genuine and authentic relationships with patients.
• Builds and reviews charts prior to patient visit to determine need for referral or pre-authorization.
• Obtains and inputs pre-authorization, insurance, and demographic information into EMR system.
• Verifies patient benefits and eligibility prior to completing referral.
• Reminds patients of upcoming appointments and/or changes to schedule.
• Collects payments and pertinent insurance information.
• Schedules patients for evaluations, re-evaluations and treatments.
• Maintains inventory, orders supplies and performs other office duties.

Responsibilities

• Naturally joyful demeanor is absolutely required.
• Builds genuine and authentic relationships with patients
• Builds and reviews charts prior to patient visit to determine need for referral or pre-authorization.
• Obtains and inputs pre-authorization, insurance, and demographic information into our EMR system.
• Verifies patient benefits and eligibility prior to completing referral.
• Reminds patients of upcoming appointments and/or changes to schedule.
• Collects payments and pertinent insurance information.
• Schedules patients for evaluations, re-evaluations and treatments.
• Scans and files paperwork accurately for team success.

Skills

Joyful demeanor

Relationship building

Administrative support

HIPAA awareness

Education

High School Diploma or GED

Three years admin/clerical healthcare experience

Job description

Schuster Physical Therapy in Hickory, NC is seeking a full-time Patient Care Coordinator to support daily administrative tasks, scheduling, insurance verification, and patient communications. You will input pre-authorizations, verify benefits, collect payments, and help coordinate referrals within our outpatient private practice.

The role emphasizes a joyful, team-oriented environment with strong HIPAA compliance and attention to detail.