Patient Care Coordinator - Burnet Office

Socket.dev; Austin (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Medical, dental, and vision insurance

Paid holidays and paid time off

401(k) retirement plan

Four-day workweek

One half-day Saturday per month

Job summary

Socket.dev is seeking a Patient Care Coordinator in Austin, TX to welcome patients, answer questions, and guide them through their visit with warmth and professionalism.

You will schedule appointments for multiple providers, explain costs and insurance options, collect payments, and maintain patient records while collaborating with clinical and administrative teams.

Join a supportive team offering growth opportunities, a four-day workweek, and comprehensive benefits.

Qualifications

• A friendly, compassionate, patient-focused approach.
• Strong communication and customer service skills.
• Ability to discuss treatment costs and financial options clearly.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities in a busy environment.

Responsibilities

• Welcome patients with warmth and professionalism.
• Answer incoming calls and assist patients with questions.
• Schedule and confirm appointments for multiple providers.
• Maintain accurate and up-to-date patient records.
• Review treatment fees and insurance estimates with patients.
• Collect patient payments and document account information.
• Navigate dental insurance plans and explain benefits.
• Collaborate with clinical and administrative teams.

Skills

Communication

Customer service

Organization

Team player

Job description

Patient Care Coordinator

Our Patient Care Coordinators are often the first and last people our patients interact with, making this role an important part of the overall patient experience. We are looking for someone who is friendly, compassionate, organized, and comfortable helping patients feel informed and cared for throughout their visit.

What You’ll Do

• Welcome patients with warmth and professionalism
• Uphold our company’s core values in every interaction
• Answer incoming calls and assist patients with their questions
• Schedule and confirm appointments for multiple providers
• Help maintain productive schedules while supporting a smooth patient flow
• Review treatment fees, insurance estimates, and payment options with patients
• Collect patient payments and accurately document account information
• Navigate dental insurance plans and help patients understand their benefits
• Maintain accurate and up-to-date patient records
• Collaborate with clinical and administrative team members
• Assist with general administrative responsibilities as needed

What We’re Looking For

• A friendly, compassionate, and patient-focused approach
• Strong communication and customer service skills
• Confidence discussing treatment costs and financial options
• Excellent organization and attention to detail
• The ability to manage multiple priorities in a busy environment
• A dependable team player who is willing to help wherever needed
• Dental office and insurance experience is preferred

Why Choose Us?

• Monthly bonus opportunities
• Medical, dental, and vision insurance
• Paid holidays and paid time off
• 401(k) retirement plan
• Four-day workweek
• Only one half-day Saturday per month
• A supportive, collaborative team environment
• Opportunities to learn, grow, and advance within the company