Patient Care Coordinator: Boost Clinic Ops

Upstream Rehabilitation Inc.; Atlanta (GA); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Charity Day

Health/Dental/Vision/Life insurance

3 weeks PTO + holidays

401K + match

Job summary

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator to join our Atlanta, GA Briarcliff team. This entry-level role supports clinic operations, handles patient intake, scheduling, and front-desk duties, while delivering exceptional service.

You will work with the Clinic Director to ensure smooth daily processes, maintain a welcoming environment, and participate in training to advance in practice management.

Qualifications

• High School Diploma or equivalent is required.
• Strong communication skills with patients and team members.
• Ability to multitask and manage multiple priorities.
• Good time management and ability to meet deadlines.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations and schedule visits.
• Provide excellent customer service at the front desk.
• Create an inviting clinic atmosphere and greet patients.
• Make welcome calls and manage patient arrivals to improve experience.
• Oversee scheduling, document routing, and non-clinical paperwork.

Skills

Communication

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator to join our Atlanta, GA Briarcliff team. This entry-level role supports clinic operations, handles patient intake, scheduling, and front-desk duties, while delivering exceptional service.

You will work with the Clinic Director to ensure smooth daily processes, maintain a welcoming environment, and participate in training to advance in practice management.