Patient Care Coordinator & Administrative Support

Mercy Medical Center; Cedar Rapids (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Mercy Medical Center in Cedar Rapids, IA is seeking an Unit Secretary to provide accurate clerical support within the Surgery Center. You will coordinate hand-offs, relay messages via Vocera, and assist with scheduling tests, procedures, and appointments for patients.

A readiness to learn and strong communication with patients, families, and the healthcare team is essential. Responsibilities include accurate supply entry, maintaining an organized work area, and following safety guidelines to

Qualifications

• Excellent interpersonal skills.
• Greeting visitors and directing to appropriate staff.
• Greet visitors, ascertain purpose of visit and direct them accordingly.

Responsibilities

• Take measures to ensure information is communicated to patients, families and co-workers during hand-offs.
• Complete supply order entry accurately and timely.
• Coordinate flow of communication among patients, families and health care personnel.
• Schedule and coordinate tests, procedures and appointments for patients.
• Follow Mercy safety guidelines and report unsafe conditions.

Skills

Interpersonal skills

Customer service

Communication

Education

High School diploma or equivalent

Tools

Computer

Fax machine

Filing systems

Telephone systems

Job description

Mercy Medical Center in Cedar Rapids, IA is seeking an Unit Secretary to provide accurate clerical support within the Surgery Center. You will coordinate hand-offs, relay messages via Vocera, and assist with scheduling tests, procedures, and appointments for patients.

A readiness to learn and strong communication with patients, families, and the healthcare team is essential. Responsibilities include accurate supply entry, maintaining an organized work area, and following safety guidelines to