Patient Care Coordinator

Dental Associates MN; Saint Paul (MN); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Medical insurance

Vision insurance

HSA

PTO

Bonuses

Flexible scheduling

Job summary

Dental Associates MN in St. Paul, MN is seeking a Patient Care Coordinator to join our friendly dental team. The role is full-time and serves as the first impression for patients, coordinating front desk operations and ensuring a smooth patient experience.

Ideal candidates have strong organizational and communication skills, with or without prior dental office experience. Training is provided, and we value professionalism, compassion, and teamwork in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service, front desk, or administrative roles preferred.
• Dental office experience highly preferred.
• Strong organizational and multitasking skills.
• HIPAA confidentiality knowledge.
• Proficient with computers and scheduling systems.

Responsibilities

• Answer phones promptly and professionally and direct patient inquiries appropriately
• Schedule appointments for doctors, dental therapists, and hygienists
• Verify and update patient billing and insurance information
• Check in patients upon arrival and maintain privacy, efficiency, and a welcoming environment
• Update patient forms and scan documentation into patient charts
• Coordinate interpreter services as needed to support patient care
• Process referrals, record transfers, prescription requests, head start forms, and post-operative calls
• Process patient payments and ensure accurate posting to provider accounts
• Maintain a clean, organized front desk and lobby area

Skills

Customer service

Front desk

Administrative support

Multitasking

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Dental scheduling software

Job description

Description

Patient Care Coordinator- St. Paul

Location: St. Paul, MN
Employment Type: Full-Time
Compensation: Starting at $22.00 per hour, based on experience

Position Overview

We are seeking a Patient Care Coordinator to join our supportive and fast-paced dental practice in St. Paul, MN. This role plays a critical part in the daily success of our clinic and serves as the first impression for our patients. Professionalism, friendliness, and strong organizational skills are essential.

This is an entry-level position, and training will be provided. Previous dental office experience is highly preferred but not required.

Why Join Our Dental Team?

• Flexible Scheduling: Full-time
• Competitive Pay: Starting at $22.00 per hour, based on experience
• Team-Centered Environment: Work closely with doctors, dental therapists, hygienists, and clinical teams
• Patient-Focused Culture: Be part of a practice that values compassion, professionalism, and excellent service
• Structured Training: Support and onboarding to help you succeed

Benefits

• 401(k) with employer matching
• Dental insurance
• Medical insurance
• Vision insurance
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Annual performance bonuses
• Flexible scheduling options

Responsibilities

• Answer phones promptly and professionally and direct patient inquiries appropriately
• Schedule appointments for doctors, dental therapists, and hygienists to ensure efficient provider schedules
• Verify and update patient billing and insurance information with accuracy and attention to detail
• Check in patients upon arrival while maintaining privacy, efficiency, and a welcoming environment
• Update patient forms and scan documentation into patient charts
• Coordinate interpreter services as needed to support patient care
• Process incoming and outgoing requests including referrals, record transfers, prescription requests, head start forms, and post-operative calls
• Process patient payments and ensure accurate posting to provider accounts
• Maintain a clean, organized front desk and lobby area

Requirements

Qualifications

• High school diploma or equivalent (required)
• Previous customer service, front desk, or administrative experience preferred
• Dental office experience highly preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Attention to detail when handling patient information and financial transactions
• Comfortable using computers, scheduling systems, and Microsoft Office (dental software experience a plus; training provided)
• Ability to maintain patient confidentiality and follow HIPAA guidelines
• Reliable, punctual, and a team-oriented team member

Work Location

• In-person at our St. Paul, MN clinic