Patient Care Concierge & Scheduling Specialist

Keplr-Vision-Group; Prineville (OR); On-site; USD 25,000 - 30,000; Full time

Job summary

Central Oregon Eyecare in Prineville is seeking a Patient Care Coordinator to serve as the first point of contact for patients, providing a welcoming and professional experience. You will manage scheduling, check-ins, and front desk tasks to ensure smooth patient flow and high-quality care.

The role emphasizes friendly communication, attention to detail, and the ability to multitask in a fast-paced healthcare environment. Experience in customer service is valued, with healthcare exposure a plus.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus)
• Strong communication skills with patients
• Tech-savvy with basic computer skills and ability to learn new systems quickly

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Healthcare experience

Strong communication

Tech-savvy

Organized under pressure

Tools

CRM software

Microsoft Office

Job description

Central Oregon Eyecare in Prineville is seeking a Patient Care Coordinator to serve as the first point of contact for patients, providing a welcoming and professional experience. You will manage scheduling, check-ins, and front desk tasks to ensure smooth patient flow and high-quality care.

The role emphasizes friendly communication, attention to detail, and the ability to multitask in a fast-paced healthcare environment. Experience in customer service is valued, with healthcare exposure a plus.