Patient Care Coordinator

Keplr Vision; Reno (NV); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Career growth opportunities

Upward mobility

Supportive team

Job summary

Pritchett Eye Care is seeking a friendly, detail-oriented Patient Care Coordinator to be the first point of contact for patients. You will schedule appointments, greet patients, and manage front desk tasks to ensure a smooth, welcoming experience throughout each visit.

The role emphasizes strong communication, organizational skills, and the ability to handle multiple tasks in a healthcare setting. Training is available, with opportunities for growth as you develop in patient care.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required).
• Strong communication skills for professional, courteous patient interactions.
• Proficiency with basic computer systems and quick learner of new software.

Responsibilities

• Answer phones and assist patients with scheduling and inquiries.
• Greet and check in patients with professional demeanor.
• Manage front desk tasks with efficiency and accuracy.
• Ensure smooth patient flow with strong time management and multitasking.

Skills

Customer service

Communication

Tech skills

Organizational skills

Job description

Patient Care Coordinator - Pritchett Eye Care, Baker Ln

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We’re willing to train the right person—if you’re passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!