Patient Care Coordinator

Timber Dental; Portland (OR); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Paid Time Off

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Professional development

Job summary

Timber Dental - Downtown Portland is seeking a Patient Care Coordinator to join our Front Office team. This part-time role requires a friendly, patient-focused professional with at least 1 year in a dental/healthcare front office setting.

Responsibilities include greeting patients, handling scheduling, insurance verification, and front desk duties. Competitive pay based on experience, with PTO, benefits, and growth opportunities in a supportive environment.

Qualifications

• Minimum of 1 year of experience in a dental or healthcare front office role.
• Experience with insurance verification and patient scheduling required.
• Familiarity with practice management software is a plus.
• Strong communication and interpersonal skills.
• High attention to detail and organizational skills.
• Ability to multitask and work efficiently in a team environment.
• Positive attitude and strong customer service mindset.

Responsibilities

• Greet and check in patients, ensuring a welcoming and professional experience.
• Answer phones and manage appointment scheduling to maintain a productive schedule.
• Verify patient information and maintain accurate records.
• Perform insurance verification and provide basic benefit breakdowns to patients.
• Collect co-pays, balances, and process patient payments.
• Coordinate patient flow and support the clinical team as needed.
• Follow up with patients regarding appointments and treatment.
• Maintain an organized and efficient front office environment

Skills

Dental front office experience

Job description

Patient Care Coordinator

Department: Front Office

Employment Type: Part Time

Location: Portland, OR - Downtown Portland

Reporting To: Cole Weber

Compensation: $20.00 - $24.00 / hour

Description

Position Overview
Timber Dental - Downtown is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least one year of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.

Schedule
Tuesdays, Wednesdays, & Thursdays 7:30am - 5:00pm

What We Offer

• Supportive and team-oriented work environment
• Opportunity for continued growth and development
• Competitive compensation based on experience
• Consistent schedule and work-life balance

Key Responsibilities

• Greet and check in patients, ensuring a welcoming and professional experience
• Answer phones and manage appointment scheduling to maintain a productive schedule
• Verify patient information and maintain accurate records
• Perform insurance verification and provide basic benefit breakdowns to patients
• Collect co-pays, balances, and process patient payments
• Coordinate patient flow and support the clinical team as needed
• Follow up with patients regarding appointments and treatment
• Maintain an organized and efficient front office environment

Skills, Knowledge and Expertise

• Minimum of 1 year of experience in a dental or healthcare front office role preferred
• Experience with insurance verification and patient scheduling required
• Familiarity with practice management software is a plus
• Strong communication and interpersonal skills
• High attention to detail and organizational skills
• Ability to multitask and work efficiently in a team environment
• Positive attitude and strong customer service mindset

Benefits

• Competitive hourly rate based on experience
• Paid Time Off (PTO)
• Medical, dental, and vision insurance options
• 401(k) with employer matching
• Professional development and growth opportunities
• Supportive, team-oriented work environment
• Modern technology and well-equipped operatories