Front Desk Coordinator

Timberwood Dental; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Timberwood Dental is seeking a warm, personable Front Desk Coordinator to welcome patients and manage appointments in a community-focused practice in San Antonio, TX.

You will verify insurance, collect payments, maintain patient records, and support the team in a patient-centered environment that values relationships and clear communication. Dentrix Ascend experience is a plus; dental office experience is preferred.

Qualifications

• Experience in a front desk or medical/dental office
• Dentrix Ascend experience is a plus
• Strong communication and attention to detail

Responsibilities

• Welcoming patients and providing friendly, attentive service
• Answering phones and scheduling appointments
• Verifying insurance and collecting payments
• Keeping patient records organized and supporting the team
• Demonstrating a caring attitude and clear communication

Skills

Customer Service

Phone Etiquette

Tools

Dentrix Ascend

Job description

Job Description We’re looking for a warm, personable, and dependable Front Desk Coordinator who enjoys getting to know patients and making them feel genuinely welcome. If you love learning names, building relationships, and helping people feel at ease, we’d love to meet you!

Responsibilities

• Welcoming patients and providing friendly, attentive service
• Answering phones and scheduling appointments
• Verifying insurance and collecting payments
• Keeping patient records organized and supporting our team
• Strong communication skills, attention to detail, and a caring attitude are essential. Dental office experience preferred; Dentrix Ascend experience is a plus.

Schedule: Monday - Thursday 7:30am to 5:00pm

Company Description

We’re a neighborhood dental office with a simple philosophy: great dentistry starts with great relationships. Patients don’t feel rushed here. They feel known, welcomed, and cared for. That’s why our practice has grown so quickly in just 2.0 years—we’ve built something that feels different from the typical high-volume dental environment.As a privately owned practice—not a corporate DSO—we’re able to stay connected to our community and maintain a consistent, personal approach to care. Our patients appreciate seeing familiar faces, receiving thoughtful communication, and knowing their dental home is rooted right here in the neighborhood. Our team blends modern technology, clear communication, and genuine kindness to create an experience patients actually look forward to. We’re proud to be the kind of practice where families stop by to say hello, kids grow up with us, and trust is earned visit after visit.We’re small by design, which means patients know us, we know them, and the care never feels rushed or cookie-cutter. Our team works closely together, supports each other, and keeps the day running smoothly with a mix of professionalism and good humor. We love efficiency, clean workflows, great communication, and creating an experience that patients actually enjoy.As we grow, we’re building a practice where team members have a voice, systems evolve with intention, and everyone takes pride in the quality of care we deliver. If you like modern tech, a positive atmosphere, and being part of a practice that’s growing the right way - you'll feel right at home at Timberwood Dental.

Company Description

We’re a neighborhood dental office with a simple philosophy: great dentistry starts with great relationships. Patients don’t feel rushed here. They feel known, welcomed, and cared for. That’s why our practice has grown so quickly in just 2.0 years—we’ve built something that feels different from the typical high-volume dental environment.As a privately owned practice—not a corporate DSO—we’re able to stay connected to our community and maintain a consistent, personal approach to care. Our patients appreciate seeing familiar faces, receiving thoughtful communication, and knowing their dental home is rooted right here in the neighborhood. Our team blends modern technology, clear communication, and genuine kindness to create an experience patients actually look forward to. We’re proud to be the kind of practice where families stop by to say hello, kids grow up with us, and trust is earned visit after visit.We’re small by design, which means patients know us, we know them, and the care never feels rushed or cookie-cutter. Our team works closely together, supports each other, and keeps the day running smoothly with a mix of professionalism and good humor. We love efficiency, clean workflows, great communication, and creating an experience that patients actually enjoy.As we grow, we’re building a practice where team members have a voice, systems evolve with intention, and everyone takes pride in the quality of care we deliver. If you like modern tech, a positive atmosphere, and being part of a practice that’s growing the right way - you'll feel right at home at Timberwood Dental.