Patient Care Coordinator

Audiology Associates; Oregon; On-site; USD 36,000 - 48,000; Full time

Job summary

Audiology Associates of Southern Oregon is seeking a personable patient care coordinator to join our private practice in a full-time capacity. You will be the first point of contact, greeting patients, handling calls, and ensuring accurate messaging and appointment coordination.

The role emphasizes a strong team environment, attention to detail, and excellent communication as you manage insurance billing, electronic records, and chart preparation to support outstanding patient care.

Qualifications

• High school diploma or GED required; some college preferred.
• Two years of experience in a healthcare office preferred.
• Basic computer skills including Word and some Excel.
• Strong communication and customer service abilities.

Responsibilities

• Greet patients with a friendly, welcoming demeanor.
• Answer phones and take thorough, accurate messages.
• Schedule and confirm appointments for patients.
• Handle insurance billing and related administrative tasks.
• Complete administrative processing and electronic recordkeeping.
• Prepare patient charts for the next day.

Job description

Private practice, full-time, and great team!

You enjoy making a difference in the lives of others. You want an opportunity to come in, showcase passion, have a voice, and be part of a team.

The Company

At Audiology Associates of Southern Oregon, we truly believe that better hearing leads to a better life.

Our patient-centered approach allows us to focus on satisfying our patients’ hearing care needs, whatever they may be. Our practice will work with them to diagnose and find solutions for your hearing, tinnitus, and balance needs using state-of-the-art equipment and the most advanced technology. Because our focus is entirely on our patients’ unique needs, coming to Audiology Associates of Southern Oregonmeans that they’ll experience patient care that is specific to them, with exceptional follow-up care that ensures their hearing and balance needs are being met.

Audiology Associates of Southern Oregon wants our patients to be satisfied with their care. We are a local, independent, community-oriented practice. A strong patient-provider relationship based on honesty, integrity, and values is what we strive for, and we feel that this is the best approach to making sure our patients don’t miss any of the precious moments in their lives.

The Position

We’re seeking an individual who is personable and naturally friendly, detail-oriented, bright, inquisitive, and an excellent communicator. This position requires flexibility with both duties and schedule.

The patient care coordinator is the first point of contact for patients. Responsibilities include:

• Greeting patients with a smile
• Answering the phones and taking thorough and accurate messages
• Scheduling and confirming appointments
• Insurance billing
• Completing administrative processing/ electronic recordkeeping
• Preparing charts for the next day

Qualifications

• High school diploma or GED, some college preferred
• Two (2) years-experience working in a healthcare office preferred
• Basic computer skills (Word, some Excel)

Why You Should Apply

• You’re passionate and want to make a difference in people’s lives
• Excellent Team focused environment and growth opportunities
• Hands on training provided to set you up for success
• You have the opportunity to interact with wonderful patients!