Patient Care Coordinator

Keplr Vision; Odessa (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Odessa Vision Center in Odessa, Texas is seeking a friendly front desk receptionist to provide outstanding patient service in a busy ophthalmic practice. You will handle phone calls, schedule appointments, and assist with front desk duties to ensure smooth daily operations.

The ideal candidate has 1+ year of customer service experience, strong communication skills, and a professional demeanor. Training is available and patient-first approach is essential.

Qualifications

• Minimum 1+ year of experience in customer-facing roles.
• Strong communication and interpersonal skills.
• Ability to learn medical or clinic software is a plus.

Responsibilities

• Speak with patients on the phone to schedule and answer inquiries.
• Schedule appointments and manage calendar.
• Check-in and check-out patients and collect information.
• Handle front desk administrative duties.

Skills

Customer service

Phone etiquette

Multitasking

Professional demeanor

Tools

Computer proficiency

Job description

Odessa Vision Center, 4015 Penbrook Street, Odessa, Texas, United States of America

Job Description

Posted Thursday, July 23, 2026 at 6:00 AM

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Odessa Vision Center, 4015 Penbrook Street, Odessa, Texas, United States of America