Patient Care Coordinator

Jobtailor; Mesa (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobtailor in Arizona seeks a Administrative Scheduler to manage staff schedules, coordinate with families and therapists, and maintain patient records with HIPAA compliance.

You will verify insurance, handle communications, and collaborate with recruiting to ensure available hires while optimizing caseloads and patient flow in a fast-paced environment.

Strong organizational skills, time management, and teamwork are essential for success in this role.

Qualifications

• Experience in scheduling and patient documentation.
• Knowledge of HIPAA regulations.
• Strong communication and time management.
• Ability to work cross-functionally and in teams.

Responsibilities

• Manage schedules and cancellations of staff in the designated state.
• Act as liaison between families and therapists when needed.
• Update respective Excel sheets in the system.
• Ensure utilization of client hours and therapists' availability.
• Work alongside the recruiting department to ensure available hires.
• Plan strategically to grow the state and maximize caseloads.
• Collaborate with management team members to build and enhance internal strategies.
• Receive and respond to patient communications.
• Collect consents and ABA paperwork from patients' families.
• Verify insurance eligibility and coverage details.
• Record changes and communications in patients' accounts.
• Maintain appointment scheduling, waitlist, registration, patient flow, and discharge procedures.
• Handle client issues with sensitivity and strict confidentiality.
• Perform other assigned tasks.

Skills

Scheduling management

Patient documentation

Insurance verification

Data entry

Strategic planning

Team player

Communication

Self-starter

HIPAA knowledge

Time management

Cross-functional collaboration

Education

High School Diploma or Equivalent

Tools

Excel

Word

OneNote

Computer proficiency

Job description

• Manage schedules and cancellations of staff in the designated state
• Act as liaison between families and therapists when needed
• Update respective Excel sheets in the system
• Ensure utilization of client hours and therapists' availability
• Work alongside the recruiting department to ensure available hires
• Plan strategically to grow the state and maximize caseloads
• Collaborate with management team members to build and enhance internal strategies
• Receive and respond to patient communications
• Collect consents and ABA paperwork from patients' families
• Verify insurance eligibility and coverage details
• Record changes and communications in patients' accounts
• Maintain appointment scheduling, waitlist, registration, patient flow, and discharge procedures
• Handle client issues with sensitivity and strict confidentiality
• Perform other assigned tasks

Requirements

• Must reside in Arizona
• 2 years of experience in a communication role
• 2 years of experience with and exceptional understanding of management and strategies
• Strong time management and organizational skills
• Ability to work cross-functionally
• Team player attitude and energetic
• Self-starter with strong organizational and follow-up skills
• Knowledge of HIPAA regulations
• Proficient in Word, Excel, OneNote, and computer use
• High school diploma or equivalent

Core Competencies

Demonstrates strong organizational and time management skills while effectively managing schedules, communications, and patient documentation. Proficient in collaboration and strategic planning to enhance operational efficiency and ensure compliance with HIPAA regulations.

Highest-signal resume keywords

• Management Experience
• Time Management Skills
• Organizational Skills
• HIPAA Knowledge
• Cross-Functional Collaboration

ATS Optimization Keywords

Hard Skills

• Scheduling Management
• Patient Documentation
• Insurance Verification
• Data Entry
• Strategic Planning

Soft Skills

• Team Player Attitude
• Communication Skills
• Self-Starter
• Sensitivity in Client Issues
• Follow-Up Skills

Industry Keywords

• HIPAA Regulations
• Patient Flow
• Appointment Scheduling
• Client Utilization
• Recruiting Collaboration

Tools & Technologies

• Excel
• Word
• OneNote
• Computer Proficiency