Patient Care Coordinator

AEG Vision; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

AEG Vision is seeking a Patient Care Coordinator to greet patients, perform check-in/out, and handle insurance and appointment activities on-site in Kenner, LA. This full-time role requires basic computer literacy and strong organizational skills to support smooth daily operations.

Responsibilities include answer calls, gather patient data, verify demographics and insurance, and maintain confidentiality while delivering excellent service to patients and vendors alike.

Qualifications

• Welcomes patients and handles check-in/out efficiently.
• Answers and responds to telephone inquiries professionally.
• Schedules appointments and manages calendars.
• Gathers and verifies patient insurance information.

Responsibilities

• Maintains accurate patient demographics in EMR.
• Communicates insurance details to patients clearly.
• Ensures insurance eligibility is verified before visits.
• Collects and records charges and payments in EMR.

Skills

Organizational skills

Verbal and written communication

Confidentiality

Education

High School Diploma or equivalent

Tools

EMR

Job description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Schedules appointments
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager
• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality
  

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
  

Full-timeHigh School or EquivalentNegligibleOn-Site