Patient Care Coordinator

Ashmore Orthodontics; Bremerton (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Paid Holidays

Full Benefits

Team celebrations and occasionalTreats

Job summary

Ashmore Orthodontics is seeking a warm, confident Patient Care Coordinator to join our orthodontic team. You will greet patients and families, schedule appointments, and ensure a welcoming, organized visit from start to finish.

The ideal candidate communicates professionally, stays calm in busy moments, and enjoys helping people. Prior dental front office experience is helpful, but not required; training will be provided in our team-oriented environment.

Qualifications

• Excellent communication skills and a professional presence.
• Calm, confident, and composed in a busy environment.
• Naturally kind, helpful and patient.
• Organized and able to multitask.
• Comfortable interacting with children, teens, parents, and adults.
• Positive attitude and a willingness to learn.
• Previous dental or medical front office experience preferred, but not required.

Responsibilities

• Welcome and check in patients and families with genuine warmth and enthusiasm.
• Schedule appointments and help keep our schedule running smoothly.
• Communicate with patients by phone, text, email and in person.
• Assist patients with questions and make sure they feel taken care of.
• Communicate with referring offices and obtain patient records.
• Manage patient forms, correspondence, and records.
• Help maintain a clean, organized, and welcoming office.
• Keep patient information and charts accurate and up to date.
• Jump in and help wherever needed - we're a team!

Skills

Communication skills

Calm under pressure

Organized

Team player

Customer service

Front desk experience

Tools

Dental software

Scheduling software

Job description

Help us create amazing orthodontic experiences - one smile at a time!

About the Role

We're looking for a warm , confident, organized, and dependable Patient Care Coordinator to join our orthodontic team!

You'll play an important role in creating an exceptional experience for our patients and families. From the moment they walk through the door to the moment they leave , you'll help make their visit feel welcoming, organized, and stress-free.

We're looking for someone who communicates with confidence & professionalism , stays calm when things get busy, genuinely enjoys helping people through kindness , and takes pride in doing things the right way.

Responsibilities

• Welcome and check in patients and families with genuine warmth and enthusiasm
• Schedule appointments and help keep our schedule running smoothly
• Communicate with patients by phone, text, email and in person
• Assist patients with questions and make sure they feel taken care of
• Communicate with referring offices and obtain patient records
• Manage patient forms, correspondence, and records
• Help maintain a clean, organized, and welcoming office
• Keep patient information and charts accurate and up to date
• Jump in and help wherever needed - we're a team!

What We're Looking For

• Excellent communication skills and a professional presence
• Calm, confident, and composed in a busy environment
• Naturally kind, helpful and patient
• Organized and able to multitask
• Comfortable interacting with children, tee n s, parents, and adults
• Positive attitude and a willingness to learn
• Previous dental or medical front office experience preferred, but not required

What We Offer

• Competitive pay
• Paid time off
• Paid Holidays
• Full Benefits
• Team celebrations and occasional treats
• A supportive, positive work environment
• Opportunities to learn, grow, and take on new challenges
• A team that appreciates coffee and good people!

Our Culture

We are looking for someone who shows up for their team, takes pride in their work, treats every patient like a guest in their own home, and isn't afraid to roll up their sleeves when things get busy!

Our team believes in:

• Fanatical Attention to Detail
• Be Our Guest

If this sounds like you, we'd love to meet you!

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Wake Forest, North Carolina, United States