Patient Care Coordinator FW/PY

btyDENTAL WA Group; Federal Way (WA); On-site; USD 42,000 - 52,000; Full time

Job summary

btyDENTAL WA Group is seeking an Orthodontic Patient Care Coordinator to warmly greet families, schedule appointments, explain treatment plans, and coordinate patient care across multiple offices.

You will travel between locations to support the orthodontic team, respond to inquiries, maintain accurate records, and deliver exceptional customer service to patients and families.

Qualifications

• Friendly and professional personality.
• Excellent communication and organizational skills.
• Reliable and dependable.
• Comfortable working with patients and families.
• Previous dental or orthodontic experience preferred, but not required.
• Reliable transportation and ability to travel between our locations.

Responsibilities

• Greet and assist patients and families
• Schedule appointments and coordinate patient care
• Explain treatment plans and payment options
• Answer phones and respond to patient questions
• Follow up with new and existing patients
• Work closely with the orthodontist and team
• Provide excellent customer service
• Maintain accurate patient records
• Travel reliably between our office locations as needed

Skills

Friendly personality

Excellent communication

Organizational skills

Reliable and dependable

Customer service oriented

Comfortable with patients and families

Job description

We are looking for a friendly, reliable, and organized Orthodontic Patient Care Coordinator to join our team.

Responsibilities

• Greet and assist patients and families
• Schedule appointments and coordinate patient care
• Explain treatment plans and payment options
• Answer phones and respond to patient questions
• Follow up with new and existing patients
• Work closely with the orthodontist and team
• Provide excellent customer service
• Maintain accurate patient records
• Travel reliably between our office locations as needed

Qualifications

• Friendly and professional personality
• Excellent communication and organizational skills
• Reliable and dependable
• Comfortable working with patients and families
• Previous dental or orthodontic experience preferred, but not required
• Reliable transportation and ability to travel between our locations

We are looking for someone who is positive, dependable, and enjoys helping people create beautiful smiles!