Patient Care Coordinator

Endodontic Practice; Boise (ID); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Holiday pay

401k with matching

Performance bonuses

Professional development

Collaborative team environment

Job summary

Rocky Mountain Endodontics - Boise is seeking a full-time Patient Care Coordinator in Boise, ID. You will greet patients, schedule appointments, manage inquiries, verify insurance, and review billing details to ensure smooth care delivery.

The role supports doctors and staff in a collaborative environment with HIPAA compliance and accurate record-keeping. The schedule is Tuesday–Friday, 8:00 AM–5:00 PM.

Qualifications

• Two years of dental front-office or patient care coordination experience.
• Proficient with dental insurance processing and CDT coding knowledge.
• Excellent communication and interpersonal skills.
• Ability to verify insurance benefits and manage billing inquiries.

Responsibilities

• Greet and welcome patients in a friendly and professional manner
• Schedule and manage patient appointments
• Handle patient inquiries regarding services, insurance, and billing
• Verify and process patients’ dental insurance
• Review treatment plans, insurance, and out-of-pocket costs with patients
• Collect patients’ co-insurance at time of service and after service when necessary
• Enter patient information accurately into practice management software
• Coordinate appointments and dental record transfers with referring practices
• Maintain a clean and organized reception and waiting area
• Collaborate with clinical staff and doctors to ensure seamless patient care
• Verify dental insurance benefits and eligibility as needed
• Submit and monitor dental insurance claims for prompt reimbursement
• Review outstanding insurance claims and follow up with insurance carriers to resolve delays, denials, and payment discrepancies
• Post insurance payments and patient payments accurately and efficiently
• Ensure compliance with HIPAA, insurance regulations, and office policies

Skills

Dental software proficiency

Strong communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Practice management software

Job description

Job Details

Job Location: Boise - Boise, ID 83702

Position Type: Full Time

Education Level: High School

Salary Range: $24.00 - $26.00 Hourly

Rocky Mountain Endodontics - Boise

is a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect.

Highlights of Patient Care Coordinator Responsibilities

• Greet and welcome patients in a friendly and professional manner
• Schedule and manage patient appointments
• Handle patient inquiries regarding services, insurance, and billing
• Verify and process patients’ dental insurance
• Review treatment plans, insurance, and out-of-pocket costs with patients
• Collect patients’ co-insurance at time of service and after service when necessary
• Enter patient information accurately into practice management software
• Coordinate appointments and dental record transfers with referring practices
• Maintain a clean and organized reception and waiting area
• Collaborate with clinical staff and doctors to ensure seamless patient care
• Verify dental insurance benefits and eligibility as needed
• Submit and monitor dental insurance claims for prompt reimbursement
• Review outstanding insurance claims and follow up with insurance carriers to resolve delays, denials, and payment discrepancies
• Post insurance payments and patient payments accurately and efficiently
• Ensure compliance with HIPAA, insurance regulations, and office policies

This is a full‑time Patient Care Coordinator position with a schedule of: Tuesday - Friday, 8:00 AM to 5:00 PM

What We Offer

• Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.
• Potential for monthly performance bonuses!
• Opportunities for professional development and advancement
• A supportive and collaborative work environment
• Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!

Additional benefits

• Dental & Vision Insurance
• Disability insurance
• Health Savings Account
• Flexible Spending Account
• Employee Assistance Program
• Employee Discount Program

QualificationsPatient Care Coordinator Qualifications

• Proficiency with dental software
• Knowledge of dental insurance plans, claims processing, EOBs, and CDT coding
• Minimum of two (2) years of dental Patient Care Coordinator or administrative experience is required
• Excellent communication and interpersonal skills
• Strong attention to detail, multi-tasking, and organizational skills
• Knowledge of dental insurance & billing and healthcare policies (HIPAA)
• High school diploma or equivalent
• Reliability and punctuality

Don’t miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top‑n endodontic care and making …...

Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.