Patient Coordinator at Red Rock Orthodontics

Specialty Dental Brands; Spanish Fork (UT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Red Rock Orthodontics in Spanish Fork, UT is seeking a Patient Coordinator to join our team. You will manage patient scheduling, reminders, check-in, and front office operations to ensure smooth daily workflow.

The ideal candidate has a high school diploma, 1-3 years in a dental or medical office, and strong communication skills. HIPAA compliance and a welcoming, organized office culture are essential.

Qualifications

• High School Graduate or GED required.
• 1-3 years of experience in a dental office or medical office setting preferred.
• Experience with practice management software and scheduling systems is preferred.
• Exceptional communication and interpersonal skills with a strong focus on customer service.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring efficient use of the doctor's time and maximizing patient convenience.
• Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
• Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
• Register new patients and update existing patient demographics, collecting detailed personal and financial information.
• Facilitate patient flow by ensuring timely check-in and being aware of delays, communicating these to patients and staff.
• Coordinate patient needs with the clinical team to minimize wait times and improve the patient experience.
• Ensure patient confidentiality by adhering to HIPAA regulations.
• Maintain a clean, organized front office and reception area.
• Take and relay messages for providers and staff in a timely and accurate manner.

Skills

Communication

Customer service

Education

High school diploma or GED

Tools

Practice management software

Job description

Patient Coordinator at Red Rock Orthodontics

Spanish Fork, UT

Red Rock Orthodontics is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Why Join Us?

• Established office of over a decade
• State-of-the-Art Facility-Advanced technology

Experience:

• Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor's time and maximizing patient convenience.
• Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
• Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
• Register new patients and update existing patient demographics, collecting detailed personal and financial information.
• Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.
• Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
• Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
• Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
• Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.

Requirements

• High School Graduate or GED required.
• 1-3 years of experience in a dental office or medical office setting preferred
• Experience with practice management software and scheduling systems is preferred.
• Exceptional communication and interpersonal skills with a strong focus on customer service.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively
• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off

Join our team and be part of a practice dedicated to excellence in Orthodontic care. If you're ready to take your career to the next level,

Note: Selecting "no" will not eliminate you from consideration for this role.