Patient Care Coordinator

Cosmetic & Restorative Dentistry Of The Keys

Big Pine Key (FL)

On-site

USD 28,000 - 33,000

Full time

3 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Dental insurance

Referral program

Continuing education credits

Paid sick time

Paid time off

Relocation assistance

Uniform allowance

Signing bonus

Bonus pay

Free parking

Job summary

Cosmetic & Restorative Dentistry Of The Keys in Big Pine Key, FL is seeking a full-time Front Desk/Patient Care Coordinator to greet patients, manage the front desk, answer calls, and coordinate scheduling in a fast-paced dental office.

The ideal candidate is a team player with dental software experience (Dentrix and Dexis), bilingual abilities, and a commitment to outstanding patient service. In addition to competitive pay, benefits include health insurance, PTO, 401(k), and paid training.

Qualifications

Bilingual and customer-facing experience in a dental/medical setting preferred.
Proven ability to manage front desk tasks, scheduling, and patient flow.
Experience with dental software systems (Dentrix, Dexis) and basic infection control knowledge.

Responsibilities

Greet and assist patients and visitors upon arrival, creating a welcoming atmosphere.
Manage front desk operations: answer calls, respond to inquiries, direct calls appropriately.
Maintain organized patient records and important documents.
Schedule appointments and manage calendars to optimize office operations.
Provide customer support by addressing patient needs and resolving issues promptly.
Assist with inventory management and supply ordering.
Collaborate with dental staff to facilitate patient care processes.
Ensure front desk area remains clean, organized, and presentable.

Skills

Bilingual

Team player

Detail-oriented

Customer service

Education

Basic Life Support (BLS)

Driver’s license

Infection Control Certification

Tools

Dentrix

Dexis

Other Dental Software

Job description

Full-Time patient care coordinator

We are seeking a dedicated and professional Front Desk patient Coordinator to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Pay

$20 - $24 per hour

Shift & Schedule

Monday to Friday

Work hours: Mon.-Thurs. 7:45am-5:00pm.

Full-Time position (In person)

What We Offer:

Competitive pay

Paid time off & holidays

Opportunities for growth and continued learning

A respectful, drama-free workplace where you’re valued

Health insurance

Benefits:

401(k) matching
Dental insurance
Employee discount
Free parking
Housing allowance
On-the-job training
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Relocation assistance
Retirement plan
Uniform allowance

Requirements

Software Experience: Other Dental Software

Quick learner, Team player and hard working.

Preferences

License & Certification: Basic life support, Driver’s license, Infection Control License
Software Experience: Dentrix, Dexis
Clinical Experience: Cosmetic Dentistry, General Dentistry
Years of Professional Experience: Experienced Dental receptionist / admin with 1+ years of practice

Bilingual

Dental Terminology

Job Description

Greet and assist patients and visitors upon arrival, ensuring a welcoming atmosphere.
Manage the front desk operations, including answering phone calls, responding to inquiries, and directing calls appropriately.
Maintain an organized filing system for patient records and important documents.
Schedule appointments and manage calendars effectively to optimize office operations.
Provide customer support by addressing patient needs and resolving issues promptly.
Assist with office management tasks, including inventory management and supply ordering.
Collaborate with medical or dental staff as needed to facilitate patient care processes.
Ensure the front desk area is clean, organized, and presentable at all times.

Benefits (continued)