Patient Care Coordinator

Renal Medicine Associates Ltd; Albuquerque (NM); Presencial; USD 23 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental benefits

Vision benefits

Life insurance

401K

PTO

Paid sick time

Resumo da oferta

Renal Medicine of Associates in Albuquerque seeks a Patient Care Coordinator to join our team. This full-time, weekday position handles answering calls, greeting patients, gathering information, and scheduling appointments to ensure accurate charts and smooth visits.

You will coordinate with providers and staff to resolve issues and support patient access to care. Requirements include at least one year of medical office scheduling experience, strong organization, confidentiality, and

Qualificações

• Minimum 1 year of experience scheduling in a medical office setting.
• Knowledge of administrative and clerical services.
• Knowledge of computers and relevant software applications.

Responsabilidades

• Answer calls, greet customers warmly, and determine how to help.
• Transfer calls and relay verbal messages.
• Record and deliver messages, date stamp, and log in the system.
• Page individuals and inform them of messages.
• Schedule and/or cancel appointments.
• Chart prep for consults and assist providers as needed.
• Perform other duties as requested by PCC or Clinical Manager.

Conhecimentos

Confidentiality

Internal communications

Interpersonal communications

Multi-tasking

Organization

Professionalism

Stress tolerance

Medical office scheduling

Formação académica

High school graduate

Descrição da oferta de emprego

Renal Medicine of Associates is seeking a Patient Care Coordinator to join our team in our Albuquerque office. This is a full-time Monday-Friday day shift. We are closed on weekends and 7 major holidays. This position comes with a full benefit package which includes Medical, Dental, Vision, Life, 401K, PTO, and paid sick time.

Job Summary:

The Patient Care Coordinator is responsible for answering the phone, greeting callers, establishing the reason for calling, chart prepping for all visit types ensuring the providers have all the appropriate information needed for appointments, scheduling all appointments ensuring the demographic /insurance information is in the chart and resolving issues by contacting appropriate personal that can help the customer.

Main Job Responsibilities:

• Answer calls greeting customers warmly and ask how to help .
• Transfer calls
• Relay verbal messages
• Record and deliver messages
• Page individuals and inform them of message
• Date stamp time of call and record in computer system
• Operate intercom
• Schedule and/or cancel appointments
• Perform other duties as requested by providers and supervisor.
• Chart Prep for consults
• Any other duties requested by lead PCC or Clinical Manager

Required skills:

• Confidentiality
• Internal communications
• Interpersonal communications
• Multi-tasking
• Organization
• Professionalism
• Stress tolerance
• A minimum of 1 year of experience scheduling in a medical office setting

Education and Experience:

• High school graduate
• Knowledge of administrative and clerical services
• Knowledge of computers and relevant software application
• Knowledge of customer service principles and practices.