Patient Services & Scheduling Coordinator

Texas Tech University Health Sciences Center; Amarillo (TX); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health plans

Paid Time Off

Retirement Plans

Wellness Programs

Certified Mother-Friendly Workplace

Job summary

Texas Tech University Health Sciences Center is seeking a dedicated front desk/clinic receptionist to support pediatric clinics and ensure smooth patient flow. Responsibilities include scheduling appointments, processing charges, handling insurance inquiries, and maintaining accurate records in the EMR system.

The role requires strong customer service skills, at least one year of relevant experience, and familiarity with healthcare processes.

Qualifications

• High School diploma or GED required; one year of customer service or office experience preferred.
• Experience with electronic medical records and healthcare insurance processes preferred.
• Strong communication and customer service skills essential.

Responsibilities

• Schedule appointments and prepare paperwork prior to patient visits.
• Receive patients and maintain records.
• Process charges for clinic services and file insurance claims.
• Respond to requests from patients and insurers and maintain related information.
• Handle cash and payments as needed.
• Coordinate referrals and communicate with providers and staff.

Skills

Customer service

Office experience

Communication

Attention to detail

Education

High School diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Texas Tech University Health Sciences Center is seeking a dedicated front desk/clinic receptionist to support pediatric clinics and ensure smooth patient flow. Responsibilities include scheduling appointments, processing charges, handling insurance inquiries, and maintaining accurate records in the EMR system.

The role requires strong customer service skills, at least one year of relevant experience, and familiarity with healthcare processes.