Medical Office Front Desk & Scheduling Coordinator

SCA Health; Lubbock (TX); On-site; USD 22,041 - 27,552; Full time

Job summary

SCA Health in Texas is hiring for a front‑office role to support patients, physicians and staff. You will manage check‑in/check‑out, scheduling, insurance verification and phones.

The position requires at least one year in a medical office, strong communication, and proficiency with EHR systems and MS Office.

Join a team that values quality care, patient service, and a fast‑paced environment, with competitive pay and benefits.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year in a medical office setting.
• Excellent communication and organizational skills.
• Proficiency with EHR systems and MS Office is required.

Responsibilities

• Assist with front-office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics collecting detailed information.
• Schedules appointments and manages patient flow.
• Ensures timely and accurate patient charge entry into the billing system and assists with co-pays.
• Handles patient inquiries, concerns, and complaints.
• Orders and manages office supplies and equipment.
• Maintains a clean, inviting, and friendly environment.

Skills

Customer service

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

EHR systems

Microsoft Office

Scheduling software

Job description

SCA Health in Texas is hiring for a front‑office role to support patients, physicians and staff. You will manage check‑in/check‑out, scheduling, insurance verification and phones.

The position requires at least one year in a medical office, strong communication, and proficiency with EHR systems and MS Office.

Join a team that values quality care, patient service, and a fast‑paced environment, with competitive pay and benefits.