Patient Care Concierge & Scheduling Specialist

Mercy Medical Center, Inc.; Baltimore (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Mercy Medical Center, Inc. in Baltimore seeks a Patient Service Representative to coordinate daily nursing station operations and provide clerical support for the patient care department.

The role includes managing the physician schedule, assisting callers, registering patients, and processing payments, with a focus on customer service and team collaboration. The PSR position emphasizes attention to detail and flexibility to fill in for teammates as needed in both inpatient and outpatient

Responsibilities

• Coordinate daily operations of the nursing station and maintain awareness of unit operations.
• Provide clerical and administrative support to the patient care department and cross-train as needed.

Job description

Mercy Medical Center, Inc. in Baltimore seeks a Patient Service Representative to coordinate daily nursing station operations and provide clerical support for the patient care department.

The role includes managing the physician schedule, assisting callers, registering patients, and processing payments, with a focus on customer service and team collaboration. The PSR position emphasizes attention to detail and flexibility to fill in for teammates as needed in both inpatient and outpatient