Patient Care Concierge & Scheduling Specialist

Southwest Eyecare and Eyewear; Albuquerque (NM); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Flexible Spending Account

Paid Time Off

Job summary

Southwest Eyecare Specialists PC in Albuquerque, NM, is seeking a Full-Time Patient Care Coordinator to enhance patient experiences through onsite support and care. You will manage schedules, welcome patients, and help with forms, providing information about services and coordinating appointments.

The role offers a structured 8–5 schedule, Monday through Friday, with benefits including medical, dental, vision, 401(k), FSA, and PTO.

Qualifications

• Strong interpersonal and communication skills.
• Excellent organizational abilities.
• Attention to detail and data entry accuracy.
• Ability to manage schedules and respond to inquiries.
• Team-oriented with patient-focused mindset.

Responsibilities

• Manage patient schedules and greet patients on arrival.
• Assist patients with completing forms and answering questions.
• Coordinate appointments and handle rescheduling as needed.
• Maintain electronic health records and ensure a welcoming environment.
• Provide information about services and assist staff as needed.
• Support patient care processes to ensure a smooth visit.

Skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Teamwork

Problem-solving

Adaptability

Customer service

Job description

Southwest Eyecare Specialists PC in Albuquerque, NM, is seeking a Full-Time Patient Care Coordinator to enhance patient experiences through onsite support and care. You will manage schedules, welcome patients, and help with forms, providing information about services and coordinating appointments.

The role offers a structured 8–5 schedule, Monday through Friday, with benefits including medical, dental, vision, 401(k), FSA, and PTO.