Patient Care Coordinator- Front Desk

Southwest Eyecare; Albuquerque (NM); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Flexible Spending Account

Paid Time Off

Job summary

Southwest Eyecare Specialists PC in Albuquerque, NM is seeking a Full-Time Patient Care Coordinator to enhance the patient experience in a hands-on, onsite role. You will greet patients, manage schedules, assist with forms, and help coordinate appointments with a welcoming, organized environment.

You’ll work Monday–Friday, 8 AM–5 PM, enjoy a comprehensive benefits package (Medical, Dental, Vision, 401(k), FSA, PTO) and opportunities for professional growth in a supportive healthcare team.

Qualifications

• Strong interpersonal and communication skills are essential.
• Excellent organizational abilities and attention to detail.
• Patient-focused mindset with problem-solving and adaptability.

Responsibilities

• Manage patient schedules and greet patients on arrival.
• Assist patients with forms and provide procedure information.
• Coordinate appointments and rescheduling; maintain patient records.
• Support a welcoming, organized environment and accurate data entry.
• Communicate effectively with patients and staff to ensure smooth visits.

Skills

Interpersonal skills

Communication skills

Organizational skills

Data entry accuracy

Teamwork

Adaptability

Problem-solving

Tools

Electronic Health Records (EHR)

Job description

Join Southwest Eyecare Specialists PC as a Full-Time Patient Care Coordinator in Albuquerque, NM, and be at the forefront of enhancing patient experiences in the healthcare industry. This onsite role allows you to interact daily with patients, providing essential support and care, making each day rewarding and impactful. With a competitive pay of $13.00 per hour, you will be recognized for your dedication and hard work. The dynamic environment fosters professional development and teamwork, ensuring that you are never just another face in the crowd. Embrace the opportunity to make a difference in the lives of others while building valuable skills in healthcare.

You will receive great benefits such as Medical, Dental, Vision, 401(k), Flexible Spending Account, and Paid Time Off. This position is not just a job; it's a chance to thrive in a supportive atmosphere focused on patient care excellence.

Who are we? An Introduction

The mission of Southwest Eyecare/Eyewear is to exceed expectations by providing the highest quality of compassionate and precise eye care services to patients of all ages. We work as a team, utilizing the most advanced technology available to accurately diagnose and treat routine and medical eye conditions. By educating and communicating, our physicians and staff can facilitate a lifetime of the best possible vision for every patient. It is our intent to grow and nurture lasting professional relationships with our patients, our staff, and their families.

Your day to day as a Patient Care Coordinator

In the role of Patient Care Coordinator at Southwest Eyecare Specialists PC, your day-to-day expectations will include managing patient schedules, greeting patients upon arrival, and ensuring a smooth check-in process. You will assist patients with completing necessary forms, answering questions about procedures, and providing information about our services. Communicating effectively with both patients and staff is crucial, as you will coordinate appointments and handle any rescheduling needs. You can expect a structured schedule, working Monday through Friday from 8 AM to 5 PM, allowing for a work-life balance while meeting patient care demands. Additionally, you will become familiar with electronic health records and contribute to maintaining a welcoming and organized environment.

This role is essential in facilitating a positive experience for patients at every step of their visit.

Does this sound like you?

To excel as a Patient Care Coordinator at Southwest Eyecare Specialists PC, you will need strong interpersonal and communication skills to effectively engage with patients and team members alike. Exceptional organizational abilities are essential for managing schedules and ensuring that all patient inquiries are addressed promptly. Attention to detail is crucial, as you will be responsible for accurate data entry and maintaining patient records. A patient-focused mindset will help you empathize with individuals seeking care, fostering a supportive environment.

Problem-solving skills will be valuable when addressing patient concerns or scheduling conflicts. Additionally, adaptability is important, as you may face varying situations and need to respond effectively. A team-oriented attitude will enhance your collaboration with healthcare professionals, contributing to a seamless patient experience. These skills will be instrumental in delivering high-quality care and support in a fast-paced healthcare setting.