Part-Time Vision Care Concierge & Exam Prep Specialist

Visionworks of America; Albuquerque (NM); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a friendly Clinical Specialist (CS)/Optometric Assistant in Albuquerque to be the face of our Exam Practice, guiding patients through the first steps of their eye care journey. This part-time role emphasizes warmth, product knowledge, and accurate record-keeping to ensure a smooth and human patient experience.

You will support the OD by relaying important information, assist on the sales floor, and help maintain exam lane operations, inventory, and phone coverage to meet

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Patient interaction

Education

HS diploma, GED

Job description

Visionworks is seeking a friendly Clinical Specialist (CS)/Optometric Assistant in Albuquerque to be the face of our Exam Practice, guiding patients through the first steps of their eye care journey. This part-time role emphasizes warmth, product knowledge, and accurate record-keeping to ensure a smooth and human patient experience.

You will support the OD by relaying important information, assist on the sales floor, and help maintain exam lane operations, inventory, and phone coverage to meet