Patient Care Concierge & Scheduling Coordinator

Socket.dev; Sequim (WA); On-site; USD 44,000 - 57,000; Full time

Job summary

Jamestown Family Health Clinic in Sequim, WA is hiring a Patient Care Coordinator to deliver exceptional patient service and support daily clinic operations. Responsibilities include greeting patients, scheduling, data entry, collecting co-pays, and coordinating with providers.

The role requires strong communication, organizational skills, and a background in customer service, with potential for some weekend shifts. High school diploma required; associate degree preferred.

Qualifications

• Two years of customer service experience required.
• Clinic reception experience preferred.
• Strong communication and organizational skills.
• Must pass criminal background check.

Responsibilities

• Answering and routing telephone calls.
• Scheduling appointments for 25+ providers.
• Interacting with patients.
• Collecting co-payments and outstanding balances.
• Posting payments and updating insurance information.
• Verify and input patient demographics and insurance details.
• Assist patients with paperwork and concierge tasks.
• Duties in line with clinic policies and HIPPA.

Skills

Customer service

Reception experience

Microsoft Office

10-Key

Typing 40 wpm+

Communication

HIPAA compliance

Education

High School Diploma

Associate degree

Tools

Microsoft Office Suite

10-Key

Keyboarding 40+ wpm

Job description

Jamestown Family Health Clinic in Sequim, WA is hiring a Patient Care Coordinator to deliver exceptional patient service and support daily clinic operations. Responsibilities include greeting patients, scheduling, data entry, collecting co-pays, and coordinating with providers.

The role requires strong communication, organizational skills, and a background in customer service, with potential for some weekend shifts. High school diploma required; associate degree preferred.