Patient Care Concierge & Scheduler

Results Physiotherapy; Pleasant View (TN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

401K Match

Job summary

Results Physiotherapy-AST in Pleasant View, TN is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake, scheduling, and front-office operations. You will collaborate with the Clinic Director to ensure smooth daily processes and exceptional patient experiences.

This entry-level role emphasizes multitasking, strong communication, and reliable administrative skills as you manage referrals, verify insurance, and coordinate visits.

Qualifications

• Customer service mindset required for front-desk interactions.
• Ability to multitask across computer systems and processes.
• Strong organizational skills and attention to detail.
• Ability to communicate clearly with patients and team members.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service at front desk.
• Create an inviting clinic atmosphere.
• Make welcome calls and improve arrival rate.
• Manage schedule efficiently and handle non-clinical documentation.
• Monitor deposits and inventory as needed.
• Attend required trainings and complete quarterly compliance training.

Skills

Customer service

Multitask

Time management

Communication skills

Education

High School Diploma

Job description

Results Physiotherapy-AST in Pleasant View, TN is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake, scheduling, and front-office operations. You will collaborate with the Clinic Director to ensure smooth daily processes and exceptional patient experiences.

This entry-level role emphasizes multitasking, strong communication, and reliable administrative skills as you manage referrals, verify insurance, and coordinate visits.