Clinic Care & Scheduling Specialist

Results Physiotherapy; Clayton (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Charity Day

Insurance package (Medical, Dental, V,

401K match

Job summary

Results Physiotherapy in Clayton, NC is seeking a Patient Care Coordinator I to support clinic growth and patient intake processes. This entry-level role collaborates with the Clinic Director to ensure efficient procedures and a welcoming front desk environment.

You will handle scheduling, insurance verification, referrals, and front-office operations, while delivering exceptional customer service and maintaining a positive patient experience.

Qualifications

• High School Diploma or equivalent.
• Strong communication and customer service skills.
• Ability to multitask and meet deadlines with minimal supervision.
• Excellent time management and presentation skills.

Responsibilities

• Collect all money due at time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Maintain inviting clinic atmosphere.
• Manage scheduling, document routing, overtime, non-clinical documentation, deposits, and insurance reporting.
• Monitor arrivals and improve patient experience.
• Provide training as required.

Skills

Customer service

Multitasking

Time management

Presentation skills

Communication skills

Education

High School Diploma

Tools

Microsoft Office

EMR systems

Job description

Results Physiotherapy in Clayton, NC is seeking a Patient Care Coordinator I to support clinic growth and patient intake processes. This entry-level role collaborates with the Clinic Director to ensure efficient procedures and a welcoming front desk environment.

You will handle scheduling, insurance verification, referrals, and front-office operations, while delivering exceptional customer service and maintaining a positive patient experience.