Patient Care Concierge - Clinic Ops & Scheduling

Benchmark Physical Therapy; Brooksville (MS); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Charity Day

Medical, Dental, Vision, Life, Short-/

Long Disability Insurance

3 weeks PTO + holidays

401K + company match

Job summary

Elite Physical Therapy in Brooksville, MS is seeking a Patient Care Coordinator to support clinic growth and patient intake processes. The PCC-I works with the Clinic Director to ensure efficient front-office procedures in a dynamic outpatient setting.

The role emphasizes excellent customer service, accurate scheduling, insurance verification, and a welcoming clinic environment with opportunities for training and growth.

Qualifications

• High School Diploma or equivalent is required.
• Strong communication skills with customers and team members.
• Ability to multitask and manage time effectively.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Provide excellent customer service.
• Create an inviting clinic atmosphere.
• Make welcome calls and monitor arrival rate for a great patient experience.
• Manage schedule, document routing, and non-clinical tasks.
• Handle deposits and insurance reporting; monitor clinic inventory.
• Attend required training and complete compliance training.

Skills

Communication skills

Multitasking

Time management

Education

High School Diploma or equivalent

Job description

Elite Physical Therapy in Brooksville, MS is seeking a Patient Care Coordinator to support clinic growth and patient intake processes. The PCC-I works with the Clinic Director to ensure efficient front-office procedures in a dynamic outpatient setting.

The role emphasizes excellent customer service, accurate scheduling, insurance verification, and a welcoming clinic environment with opportunities for training and growth.