Patient Care Concierge – Retail Cannabis Expert

Jushi Holdings Inc.

Easton (Northampton County)

On-site

USD 36,000 - 50,000

Full time

14 days+
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Benefits offered by this job

Medical
Dental
Vision
Life insurance
Short- and long-term disability
Flexible Spending Accounts
Paid Time Off
Paid Holidays
401(k)

Job summary

Jushi Holdings Inc. is seeking a Dispensary Patient Consultant to deliver concierge-level service and support a distinctive shopping experience at our retail location.

The role involves assisting patrons, processing transactions, and adhering to company policies and industry regulations in a fast-paced setting. The position requires 2+ years of retail customer service, a high school diploma or GED, and strong communication skills.

Qualifications

  • High School diploma or GED required.
  • Associate or Bachelor’s degree preferred.
  • Minimum 2 years’ experience in customer service in retail.
  • Excellent computer, mathematical, language and reasoning skills.
  • Bilingual in Spanish preferred.

Responsibilities

  • Provide outstanding customer service to patrons.
  • Lead tours of the sales floor and make product recommendations.
  • Explain patient/member benefits and promotions to drive memberships.
  • Maintain store cleanliness and organize stock.
  • Operate POS system and manage cash drawer.
  • Work as part of a team to meet sales and compliance goals.
  • Perform other duties as assigned.

Skills

Customer service
Retail experience
Spanish (bilingual)
Multi-tasking
Communication

Education

High School diploma or GED
Associate or Bachelor's degree preferred

Tools

POS system

Job description

Jushi Holdings Inc. is seeking a Dispensary Patient Consultant to deliver concierge-level service and support a distinctive shopping experience at our retail location.

The role involves assisting patrons, processing transactions, and adhering to company policies and industry regulations in a fast-paced setting. The position requires 2+ years of retail customer service, a high school diploma or GED, and strong communication skills.

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